PRIVACY POLICY

PRIVACY POLICY — MASTER PRO

1. Who We Are

This Privacy Policy applies to the website, communication channels, and global operations of MASTER PRO, operated and managed by:

IZZAT GLOBAL COMPANY, LLC
EIN: 61-2278202

Official U.S. Address:
7345 W Sand Lake Rd, Ste 210, Office 3661
Orlando, FL 32819 — United States

Official Support & Privacy Contact:
📧 help@izgcpayments.com
📞 Business WhatsApp: +1 (786) 275-7758

MASTER PRO may operate through international warehouses, third-party logistics partners, and integrated platforms within the IZZAT ecosystem.

2. Global Privacy & Compliance Commitment

2.1 Data Protection Laws

MASTER PRO complies with the world’s most recognized data protection regulations, including:

  • GDPR — European Union

  • LGPD — Brazil

  • CCPA/CPRA — California

  • PIPEDA — Canada

  • UK-GDPR + Data Protection Act 2018

  • PDPA — Singapore

  • UAE Federal Decree-Law No. 45/2021 (PDPL)

  • Saudi Arabia PDPL

  • Australian Privacy Act

  • Other applicable privacy frameworks

2.2 Payment Security Standards

We follow strict global payment-security standards:

  • PCI-DSS

  • KYC — Know Your Customer

  • AML — Anti-Money Laundering

  • Automated risk & fraud screening (Stripe / PayPal / Shopify Payments)

2.3 Platform & Gateway Compliance

This Privacy Policy fulfills the compliance requirements of:

  • Shopify

  • Shopify Payments

  • PayPal

  • Stripe

  • Apple Pay / Google Pay

  • Klarna / Afterpay / Affirm

  • Meta Commerce / Instagram Shop

  • TikTok Shop

  • Google Merchant Center

  • Other global payment and commerce platforms

3. Information We Collect

We collect only the data necessary to operate, comply with regulations, and deliver your order.

3.1 Information You Provide

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Country

  • Information submitted through forms or customer service

3.2 Automatically Collected Information

  • IP address

  • Approximate location

  • Device type

  • Operating system

  • Cookies and session identifiers

  • Behavioral and navigation data

  • Conversion and analytics data

3.3 Payment Information

MASTER PRO does NOT store or access full credit card details.
All payments are securely processed by:

  • Shopify Payments (Stripe)

  • Stripe

  • PayPal

  • Apple Pay / Google Pay

  • Other approved gateways

All transactions use PCI-DSS compliant encryption.

4. How We Use Your Information

Your data is used to:

  • Process orders and payments

  • Issue receipts, confirmations, and legal documents

  • Prevent fraud and protect the ecosystem

  • Comply with global regulations

  • Provide customer support

  • Communicate order updates

  • Improve website performance and personalization

  • Optimize advertising and marketing effectiveness

5. Data Sharing (Strictly Necessary Only)

MASTER PRO shares personal data only with essential operational partners:

  • Shopify Inc.

  • Stripe Inc.

  • PayPal Holdings Inc.

  • Fraud-prevention tools

  • Shipping carriers and logistics services

  • Legal authorities when required

We do NOT sell or trade your personal information under any circumstance.

6. Anti-Fraud & Anti-Abuse Policy

To protect customers and the IZZAT ecosystem, MASTER PRO may:

  • Request identity verification

  • Request address confirmation

  • Pause or cancel high-risk orders

  • Analyze orders flagged by automated fraud systems

  • Apply enhanced verification for suspicious activity

Orders flagged by Shopify Fraud Protect or Stripe Radar may require manual review.

7. Cookies, Pixels & Tracking Technologies

We use cookies and tracking technologies to:

  • Maintain session and cart functionality

  • Improve user experience

  • Analyze performance and website metrics

  • Enhance conversion tracking and advertising

Technologies may include:

  • Meta Pixel

  • Google Analytics

  • TikTok Pixel

  • Pinterest Tag

  • Hotjar (where applicable)

Users may disable cookies in their browser settings at any time.

8. Your Rights

Depending on your region (GDPR, LGPD, CCPA, etc.), you may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of data

  • Data portability

  • Restriction of processing

  • Withdrawal of consent

  • Information about the data collected

  • Non-discrimination for exercising privacy rights

Requests must be sent to:
📧 help@izgcpayments.com

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill legal obligations

  • Resolve disputes and chargebacks

  • Maintain financial and tax records

  • Conduct audits

  • Provide customer support

After the retention period, data is securely deleted or anonymized.

10. Security of Information

MASTER PRO uses advanced security measures:

  • SSL encryption

  • Firewalls and intrusion-detection systems

  • 24/7 monitoring

  • Multi-factor authentication

  • Limited-access, role-based data control

  • Secure global data centers

11. International Data Transfers

Your data may be processed in:

  • United States

  • European Union

  • Brazil

  • Asia (CDN and global infrastructure)

All transfers follow Standard Contractual Clauses (SCC) and applicable international data laws.

12. Refund Policy (Legal Summary)

MASTER PRO provides:

  • Refunds within 7 days of delivery (unused, sealed items)

  • Replacements for defective or damaged products

  • Refunds issued only to the original payment method

Processing timelines vary depending on the payment provider.
The full policy is available on the Refund Policy page.

13. Shipping Policy (Legal Summary)

  • Worldwide shipping

  • Delivery times depend on destination

  • Tracking is provided for all shipments

  • Customs delays may occur

  • Import taxes may apply depending on your country

14. Children’s Data

MASTER PRO does not knowingly collect information from minors.
Parents or guardians may request immediate deletion.

15. Policy Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes.
The latest revision date will always appear at the top of this page.

16. Contact for Privacy, Legal & Compliance

For all privacy inquiries:

📧 help@izgcpayments.com
📞 +1 (786) 275-7758